Immediate Care
If it’s not life-threatening and your primary care office is closed, UCLA Health immediate care clinics are your best option for world-class health care and outstanding customer service. Immediate care clinics offer urgent care services and are billed at the cost of a regular doctor’s visit.
Want to connect with a world-class physician from the comfort of your home? Immediate care video visits are available Monday - Friday from 8:30 am to 8:30 pm, and Saturday, Sunday and holidays from 9:30 am to 6:30 pm. No appointments required.
Choose an option below. If it's a medical emergency, call 911 or head to the nearest emergency department.
Locations & Wait Times
Find the closest immediate care location and check wait times. Wait times are estimated based on the current number of patients waiting.
Video Visit
Join a virtual queue to see the first available physician in a secure call. Your wait time will display once you are registered.
Services available at immediate care clinics
Immediate care is not a substitute for seeing your primary care physician (PCP). Always check to see if your primary care office has an appointment available before using immediate care. You can schedule a visit with your primary care physician through myUCLAhealth or check their availability and schedule an appointment by calling your primary care office. If your primary care physician is not available, a member of their team can help.
Note: Walk-ins welcome. Last walk-in patient accepted 30 minutes prior to close. If walk-in service reaches capacity, we will schedule an appointment with your PCP or an Immediate Care Video Visit. There may be times when the care you need falls outside the realm of services offered at the immediate care clinic near you or when our patient volume reaches capacity. In these instances, we will direct you where to go to get the care you need.
What’s available:
- Acute illness evaluation (e.g., colds, fevers, flu and flu-like symptoms, ear infections, urinary tract infections, etc.)
- Acute pain or injury evaluation (e.g., sprains, strains, cuts, etc.)
- Immunizations and travel health
- IV hydration and fluids
- On-site testing (e.g., rapid strep, urine dip, urine pregnancy, rapid flu, sexually transmitted infections)
- X-rays and imaging referrals
What’s not available:
- Casting
- Chronic disease management (e.g., cholesterol management, diabetes management, etc.)
- Chronic pain management
- Preventive exams (physicals)
- Pre-operative exams (surgery clearance)
- Refills of controlled substances
If you need help managing symptoms from a chronic condition such as hypertension, diabetes, kidney disease or others, schedule an appointment with your PCP.
8 am - 8 pm, Monday to Friday
9 am - 6 pm, Saturday and Sunday
9 am - 6 pm, on holidays
Closed Thanksgiving Day and Christmas Day
Walk-ins welcome; Last walk-in patient accepted 30 minutes prior to close
Westfield Century City
10250 Santa Monica Blvd., Suite 2440
Los Angeles, CA 90067
310-286-0122
Website: big5vn.com/century-city
8 am - 8 pm, Monday to Friday
9 am - 6 pm, Saturday and Sunday
9 am - 6 pm, on holidays
Closed Easter, Thanksgiving Day, and Christmas Day
Walk-ins welcome; Last walk-in patient accepted 30 minutes prior to close
Westfield Culver City
6000 Sepulveda Blvd., Suite 2660
Culver City, CA 90230
310-313-0020
Website: big5vn.com/culver-city
8 am - 8 pm, Monday to Friday
9 am - 6 pm, Saturday and Sunday
9 am - 6 pm, on holidays
Closed Thanksgiving Day, Christmas Day, and New Year’s Day
Walk-ins welcome; Last walk-in patient accepted 30 minutes prior to close
23815 Stuart Ranch Rd., Suite 301
Malibu, CA 90265
310-317-0034
Website: big5vn.com/malibu
8 am - 8 pm, Monday to Friday
9 am - 6 pm, Saturday and Sunday
9 am - 6 pm, on holidays
Walk-ins welcome; Last walk-in patient accepted 30 minutes prior to close
4560 Admiralty Way, Suite 100
Marina del Rey, CA 90292
310-827-3700
Website: big5vn.com/marinadelrey
11 am - 7 pm, Monday to Friday
Closed, Saturday and Sunday
1225 15th St., Suite 2100
Santa Monica, CA 90404
310-319-1234
8 am - 9 pm, Monday to Friday
9 am - 5 pm, Saturday and Sunday
9 am - 5 pm, on holidays
Walk-ins welcome; Last walk-in patient accepted 30 minutes prior to close
514 North Prospect Ave., Suite 103
Redondo Beach, CA 90277
310-937-8555
Website: big5vn.com/redondo-beach
8 am - 9 pm, Monday to Friday
9 am - 5 pm, Saturday and Sunday
9 am - 5 pm, on holidays
Walk-ins welcome; Last walk-in patient accepted 30 minutes prior to close
27235 Tourney Rd., Suite 2500
Valencia, CA 91355
661-253-5851
Website: big5vn.com/santa-clarita
Santa Monica 16th Street Immediate Care
5 pm - 9 pm, Monday to Friday
9 am - 5 pm, Saturday and Sunday
9 am - 5 pm, on holidays
Walk-ins welcome; Last walk-in patient accepted 30 minutes prior to close
1245 16th St., Suite 125
Santa Monica, CA 90404
310-315-8900
Website: big5vn.com/sm16th
Santa Monica Wilshire Immediate Care
8 am - 8 pm, Monday to Friday
9 am - 6 pm, Saturday and Sunday
9 am - 6 pm, on holidays
Walk-ins welcome; Last walk-in patient accepted 30 minutes prior to close. X-Ray temporarily unavailable until Spring 2024.
2424 Wilshire Blvd.,
Santa Monica, CA 90403
310-828-4530
Website: big5vn.com/wilshire
9 am - 5 pm, on holidays
9 am - 6 pm, Saturday and Sunday
9 am - 6 pm, on holidays
Website: big5vn.com/toluca-lake
9 am - 5 pm, on holidays
8 am - 8 pm, Monday to Friday
9 am - 6 pm, Saturday and Sunday
9 am - 6 pm, on holidays
Closed Thanksgiving Day, Christmas Day, and New Year's Day
Walk-ins welcome; Last walk-in patient accepted 30 minutes prior to close
Westfield Topanga & The Village
6344 Topanga Canyon Blvd., Suite 2040
Woodland Hills, CA 91367
818-610-0292
Website: big5vn.com/woodland-hills
Walk-in care and estimated wait times
You don't need an appointment for treatment at our 12 Immediate Care locations. Simply select an immediate care clinic or click here to see current wait times. Please note that the listed wait times are just estimates, as we need to see patients based on the severity of their illness. When you arrive, please come inside to complete the check-in process. We recommend that you double-check with your insurance to be sure that you’re covered before you arrive.
Immediate care video visit
Immediate care video visits are an extension of walk-in immediate care. You don’t need an appointment. Simply log in to myUCLAhealth and you'll be connected with the next available physician who will join you through a secure video call.
Immediate care video visits are available Monday - Friday from 8:30 am to 8:30 pm, and Saturdays, Sundays and holidays from 9:30 am to 6:30 pm.
Once you’re connected, a physician will:
- Take the time to discuss your symptoms
- Decide on a treatment plan
- Answer any questions you may have
- Arrange follow-up visits if you need them
This option is ideal when you have minor medical concerns such as a rash, flu symptoms or signs of a respiratory infection.
Before you start your video visit, you will be notified what your copay is so that you can pay before joining the call. Insurance copays for virtual care vary.
How-to instructions: Start an immediate care video visit | Start without a myUCLAhealth account | Start using a mobile device | Request by proxy immediate care video visit
When to go to the emergency department
If you have a serious condition including stroke, heart attack, severe bleeding, head injury or other major trauma, call 911. Do not take a chance with anything life-threatening.
What to bring to UCLA Health immediate care
Please have your medical information readily available, including a list of medications that you are currently taking. This information will help the doctor evaluate your health status. Please be sure to bring your insurance card and the name of your primary care physician, as well as photo identification such as a valid driver's license or California ID.
Fees, billing and insurance
Our immediate care clinics accept Medicare and many insurance plans. Any required co-payments and/or deductibles will be collected at the time of service.
- For patients with HMO insurance plans, please check with your health plan, primary care physician or assigned medical group to see if your visit is covered.
- If UCLA Medical Group is your assigned HMO medical group, your visit will be covered.
- For patients who do not have insurance or do not have insurance plans contracted with UCLA Health, payment is expected by cash, check or credit card at the time of service.